Thanks for such an outstanding experience with the service dept. I will be a steady customer for sure.
Had an amazing experience purchasing my new Jeep Wrangler. Second vehicle my wife and I have purchased from Mikey. (Outstanding Salesperson) The entire Royal Group made me feel at ease and welcomed at their location. Even spoke with the Service/Parts Department personnel and genuinely felt taken care of even though I wasn't even dealing with their department. Would recommend sending anyone who was looking to purchase a new or used vehicle to give them a chance to make their buying experience as good as mine.
I TOOK MY JEEP INTO GET SERVICES FOR THE SECOND TIME FOR A ISSUE. THEY HAD IT FOR 3 DAYS AND SAID THEY CHANGED TIRES AND IT STILL DID THE SAME THING. I LEFT THE STORE AND BY TIME I HIT 40 MPH MY JEEP SOUNDED LIKE IT WAS IN A WIND TUNNEL. WE TRYED CALLING ALL DAY SAYING WE WOULD GET A CALL BACK FROM THE OWNER OR HIS NEXT IN LINE. THE STAFF BASICALLY KNEW IT WAS US CALLING AND DIVERTED OUR CALLS. TAMMY WHO SAID SHE WOULD CALL US BACK THAT DAY ALSO "LEFT FOR THE DAY". I WILL TAKE MY JEEP ELSEWHERE AND CERTAINLY WOULD NEVER RECOMMEND THERE SERVICE DEPARTMENT.
Service dept. is very accommodating
If I could give these guys a 0 I totally would. They have tried to screw several family members of mine by pretending they were giving them a better vehicle than what they were getting or two not place the trade in on the agreement so that the trade-in would be free. Do not go here under any circumstances especially to get work done. They will try to find a way to get to you as well.
Royal Chrysler Motors Inc is a US Car Dealer based in Owego, Pennsylvania. Royal Chrysler Motors Inc is located at 3961 Waverly Rd, Owego, NY 13827, USA.
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